Customers come to expertEasy to hire experts. We review customer requests to ensure they are legitimate.
We send the customer request via email or text message to experts like you. If you are interested and available you can respond by sending a quote with a message and a price estimate.
We limit initial quotes to the first 3 experts to respond, after the customer has 3 quotes we email them to ask if they want any more quotes. The customer will compare and decide who to contact. You work out the details with the customer, over the phone, through expertEasy messages, or in person.
Customers are looking for experts with experience. Your profile is where you show them that you are an expert. Describe your experience and skills, get someone to review what you have written to make sure it highlights your expertise. Where possbile include photos of your past work, you might consider a photographer to really showcase your work.
We also recommend you add a photo of yourself, make sure you choose one where you are smiling.
Make the best first impression. Always address any issues the customer raised and respond to their individual needs. Include a brief summary of your qualifications and specialties. Make sure your price is competitive and be clear what is included and what you can or cannot do. If you don't have enough information to give a detailed quote politely let the customer know this and specify any futher information you need. Avoid spelling or grammar mistakes and address the customer by name.
Your quote doesn't have to be a final number, if you don't have enough information to give a detailed quote politely let the customer know this and specify any futher information you need. Tell customers exactly what the quote includes. Remember that customers are comparing against others, you might offer to match others on price for the same tasks. The flip side is that you should not lower your prices such that they could undermine the quality of the service you want provide. If you quote a higher price than your industry average, make sure you explain why. Customers are much more likely to hire you if you provide an idea of price and an explanation.
Ask your customers to write reviews. Don't worry if a review is not 100% positive, this just makes you more credible. Reviews are a major factor in customers decisions of who to hire.