What can I expect?
When you request a Cleaner we send your request to the best, most local Cleaners,
depending on your requirements you should receive responses within hours.
The maximum quotes you will initially receive is three. Once you have received three quotes we will email you to ask if you want any more quotes.
Our registered cleaners are experts in all aspects of house care, including clean-ups, ongoing maintenance, and more. They'll tailor their services to suit the unique needs of your home.
Why You Need a Professional House Cleaner?
A house cleaning service can do almost any interior cleaning job. Here’s what to expect from house cleaning services:
- Dusting
- Mopping
- Vacuuming
- Deep cleaning bathrooms and kitchens
- Indoor window cleaning
- Furniture cleaning
- General tidying up
- Changing bed sheets
Before hiring a cleaner, you must specify whether you want deep cleaning done or regular tidying up. We should also specify that most cleaning services do not offer cleaning blood, pet messes, and toxic chemicals. They will also not lift heavy furniture and keep away from your valuables such as jewelry.
Other jobs that won’t be included in professional house cleaning are:
- Gutter cleaning
- Duct Cleaning
- Carpet Cleaning
These services require different skills and tools and should be done by specialists.
How to Choose the Best House Cleaner?
Choosing the best house cleaner involves several steps to ensure that you find a reliable, trustworthy, and efficient cleaning service or individual. Here are some tips to guide you in making the right choice:
- Determine Your Cleaning Needs: Identify the type of cleaning services you require, such as standard cleaning, deep cleaning, or specialised services like window or oven cleaning. This will help you find a cleaner who is equipped to handle your specific needs.
- Verify Credentials: Ensure that the cleaner or cleaning company is licensed, insured, and bonded. This protects you from liability in case of accidents or theft.
- Interview Candidates: Conduct interviews with potential cleaners to discuss your expectations, their experience, and their approach to cleaning. This is also a good time to inquire about their availability and willingness to commit to a regular schedule if needed.
- Ask for References: Request references from previous clients to learn more about the cleaner's work ethic and professionalism. Don't hesitate to contact the references to ask about their experiences.
- Discuss Supplies and Equipment: Determine whether the cleaner will provide their own cleaning supplies and equipment or if you are expected to provide them. If you have preferences for certain cleaning products or methods, discuss these as well.
- Clarify Costs and Services: Understand the pricing structure, whether it's an hourly rate or a flat fee, and what services are included. Make sure there are no hidden fees or charges.
- Communication: Choose a cleaner you can communicate with effectively. Clear communication is essential for expressing your preferences and addressing any concerns that may arise.
- Trial Cleaning: Before committing to a long-term arrangement, consider scheduling a trial cleaning, if possible. This allows you to assess the quality of the cleaner's work and their suitability for your home.
Cost of Cleaning Homes in Australia
The cost of professional home cleaning depends on several factors such as the size of your home, your location, house condition, the cleaners’ expertise, overhead, special requests, and cleaning tasks you want to be done.
Here are the general estimates:
- The average hourly rate for house cleaning in Australia is around $48.70.
- House cleaning costs in Australia are typically about $60 to $450 or $20 to $30 per hour.
- Depending on factors such as the type of cleaning service (standard cleaning, deep cleaning, end of lease cleaning, etc.), or the size of the property, professional cleaners in Australia fix a per hour rate that may range from $25 to $55.
It's always a good idea to get a few quotes from different cleaning services to ensure you're getting a fair price. Also, keep in mind that additional services or specific cleaning tasks such as washing exterior windows, deep cleaning kitchen appliances, and steam cleaning carpets, are usually charged separately.
Frequently Asked Questions (FAQs)
Do I need to provide cleaning supplies?
It depends on the cleaning service. Some professional cleaners bring their own supplies and equipment, while others may require you to provide them. It’s always best to ask the cleaning service about their policy regarding cleaning supplies when you book your appointment. If you have specific products you want them to use, most cleaners are usually accommodating if you supply them. However, this should be discussed and agreed upon before the service is rendered.
Do I need to be home during the cleaning?
This is typically up to you and the cleaning service. Some people prefer to be at home during the cleaning, while others prefer to give the cleaners space to do their work. Some cleaning services may require someone to be home for at least the first cleaning. It’s always a good idea to discuss this with the cleaning service when you schedule your appointment. If you won’t be home, you’ll need to arrange a way for the cleaners to enter and secure your home.
What if I'm not satisfied with the cleaning?
If you’re not satisfied with the cleaning, most professional cleaning services have a satisfaction guarantee policy. This means they will come back and clean any areas that you were not satisfied with at no additional cost. However, it’s important to communicate your dissatisfaction as soon as possible, ideally within 24 hours of the cleaning service. Always check the service provider’s policy on this when you book your appointment. Remember, clear and open communication is key to resolving any issues.
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